Resale policy

1. Our Customers are responsible for collecting payments from their end users, if any. Customers are, in turn, responsible for payment directly to us for the full amount of their monthly bill. If a Customer's end user is delinquent with payment to the Customer, the Customer may request a Server account to be disabled until payment is received. If a Server is disabled, all subhosts operating on that server will be disabled. Please keep this in mind as you request a Server account to be disabled.

2. The Customer agrees to pay us a monthly Service Fee for the services we provide based upon the current Price Schedule. The Service Fee is billed to you at the beginning of each month and is due no later than the fifteenth day of the month in which the Service Fee is billed. Your first month of service will be prorated according to the number of days you had an active Server account during the first month. The Service Fee is subject to adjustment, with notice, according to the current Price Schedule.

3. If a Customer requests termination of a Server account, the Service Fee is not prorated for the final month and the monthly fee is still applicable. Please keep this in mind as you request a Server account to be terminated.

4. Reconciliation will still be allowed for up to 60 days after the original date of the invoice in question. In other words, you do not forfeit the right to question an invoice once it has been paid. If payment is received on time, and afterwards (within the 60 day time frame) you discover an error on the part of Studio 32 and notify us of this error, it can then be corrected. Please remember that if you are responsible for the error (i.e. typo in domain name), you must contact our service department immediately (within 3 days of the error) to receive a credit for the error.

5. Should an end user of a Customer request to become one of our Customers, the end user is subject to the following, unless the Customer specifically waives these requirements for the end user:

   1. The new Customer (previous end user) must order a new Server with a new IP address and pay all applicable setup fees for the Server(s) and for any additional products the Server had (i.e. , SSL, etc.).

   2. A new Customer (previous end-user) must order additional Servers and IP addresses for any other Servers and virtually sub-hosted accounts that may be involved, and pay the applicable set up fees as though the accounts were being set up for the first time, including sub-host charges.

   3. A new Customer must close any accounts with their previous Customer according to the standard procedure for that particular Customer. The new Customer should ensure that their balance is paid in full to their previous Customer. Should the previous Customer prove that there is an outstanding balance, the Servers that have been ordered will be placed on hold until the accounts have been paid in full.

6. If one Customer is transferring all of their Virtual Private Servers to a second Customer account, the first Customer account balance must be $0.00 before the transfer can take place.

7. Please be familiar with the

   Studio 32 Hosting Customer Agreement and Acceptable Use Policy

   which are included by reference in this Resale Policy.

8. This Web site is controlled and operated by Studio 32 from its offices within the United States. Studio 32 makes no representation that the Products or Services accessed through this Web site are appropriate or legally available for use in other locations. Those who choose to access the Products, Services, or the Web site from other locations do so of their own volition and are responsible for compliance with applicable local laws.

   Individuals, organizations, and businesses located in countries subject to United States embargoes as well as any person, listed on the U.S. Treasury Department's list of Specially Designated Nationals, or listed on U.S. Commerce Department's Denied Persons List or Entities List may not enter into agreements associated with the Products or Services available from Studio 32. By placing your order with Studio 32, you acknowledge that you are not such a person, organization or business.